How to Set Up an ACE Secure Data Portal Account for CAPE & IEEPA Duty Refunds
If you paid IEEPA tariffs (Chapter 99 duties) and want to claim your refunds, the first and most critical requirement is having an active **ACE Secure Data Portal** account.
Without it, you cannot submit CAPE Declarations or receive electronic refunds via ACH. Here’s the exact process you need to follow in 2026.
Why ACE Access Is Mandatory
CBP now processes all IEEPA refunds through the Consolidated Administration and Processing of Entries (CAPE) tool inside the ACE Secure Data Portal. This includes:
- Submitting CAPE Declarations (via CSV upload)
- Providing bank account information for ACH refunds
- Receiving status updates on your refund claims
Step-by-Step: Setting Up Your ACE Account
1. Check If You Already Have Access
Before applying for a new account, log in at the ACE Secure Data Portal to see if your company already has access (many do through brokers or previous filings).
2. Apply for a New ACE Secure Data Portal Account
CBP has introduced a streamlined web-based application process. You can also use the traditional form:
- Download the official application: ACE Account Application (CBP.gov)
- Fill out Section A (Company Information) and Section A.1 accurately
- Select Importer as your primary account type
- Include your full Importer Number (with suffix) and EIN
3. Submit Your Application
Submit through the new web-based portal if available, or email the completed PDF to ace.accounts@cbp.dhs.gov.
Include your company name and EIN in the subject line.
4. Wait for Approval
Approval usually takes 1–2 weeks, though it can be faster or slower depending on volume. You will receive confirmation via email.
Next Critical Step: Enroll in ACH Refunds
Once your ACE account is active, you must add and verify your U.S. bank account information specifically for **refunds** (separate from payment accounts). This is required to actually receive money back.
Common Challenges & Tips
- Ensure your company name and address exactly match CBP records
- Designate the correct users and sub-accounts
- Coordinate with your customs broker — they can often help with filing the CAPE Declaration once access is granted
- Act quickly — refunds for accepted CAPE declarations are generally issued within 60–90 days
Final Recommendation
Setting up your ACE account is the gateway to recovering significant duty amounts. Don’t delay — many importers are still rushing to complete this step.
Need help with the full process? Work with an experienced licensed customs broker who regularly handles CAPE and IEEPA refund filings.